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F&TIntelligenceSystems

What you don't know is already costing you.

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What We Build

Intelligence that changes what you do next.

Friction & Toil builds AI visibility, web intelligence, and strategic intelligence for ambitious businesses. We diagnose what your website is costing you in lost customers, where AI search engines are excluding your brand from recommendations, and where to move next. Three products: an AI & Web Intelligence Report (£1,000 · 48 hours), a Strategic Intelligence dashboard, and a Culture Intelligence diagnostic.

Web & AI
AI is recommending your competitors. Not you.

Most reports tell you what’s wrong. Yours tells you what it’s worth, modelled in £. Five dimensions. AI Search Visibility across ChatGPT (Bing), Gemini (Google AI), and Claude (Brave). £1,000 · 48 hours.

Search & SEO Design & UX Brand Competitive Position AI Search Visibility Revenue Model
Order a report
Strategic
The competitor moves you haven’t seen.

One interactive command centre. M&A verdicts, regulatory shifts, competitor moves. The full picture, ready before the next board meeting.

M&A Verdict CEO Strategy Competitive Landscape Meeting Prep Financial Analysis Tech & Ops
Schedule a 30-min strategy call
Culture
What your team won’t tell you.

No surveys. No questionnaires. We diagnose culture from the outside: leadership trust, retention risk, strategic alignment. Delivered with The Corporate Culture Coach.

Leadership Trust Culture Health Org. Stability Strategic Clarity People & Retention Outside-in
Schedule a Culture diagnostic
F&T Lab
Applied AI, in public.

Live tests. Frameworks in progress. Read it, use it, fork it. The R&D feeding everything else we build.

Applied AI Live Tests Public Builds Frameworks In Progress Open Research
Open the lab

Free intelligence · F&T Library

Editorials and briefings on AI search.

No pitch. The give-first arm of F&T — on a separate domain so it stays editorial. New pieces published under the Frank Graham byline, citation-rich and dated.

Open the Library
£15k–£150k
The typical annual revenue opportunity we find in a single Web Intelligence report.
Built by F&T. Not automated tools. Not outsourced teams. Every report is a structured intelligence process: live research, competitor analysis, AI search visibility testing, human review.

F&T exists to remove what slows ambitious businesses down — the friction that costs customers, and the toil that costs teams.

Frank Graham · Friction & Toil

hello@frictionandtoil.com